Konversio 0.0.3 is here — a major step forward for open customer service. What’s new →

Agentic customer service.100% open source.

Pilot
Meet Pilot Konversio's AI support agent

Konversio gives teams an open AI support layer they can own and self-host. Pilot reads your help articles, answers customer questions in chat, drafts replies, summarizes conversations, routes issues, and hands off intelligently to humans. MIT-licensed, no AI tiers, no paywalls.

View the 0.0.3 release Explore the source
Introducing Konversio 0.0.3 · October 2, 2026

A bigger toolkit for every customer conversation.

This release brings Konversio to feature parity with Chatwoot v4.18.0 and makes the full experience available under the MIT license. From a more capable Pilot to richer channels, help content, and team workflows, support teams get more ways to serve customers while keeping control of their platform and data.

Explore everything new in 0.0.3 →
A more capable Pilot Source citations, reply suggestions, conversation outcomes, audience controls, FAQ suggestions, safeguards, and a new analytics overview.
More ways to connect WhatsApp campaigns and calling, voice and video calls, plus imports from Intercom and Freshdesk.
Better tools for teams A refreshed Help Center, faster reporting, smoother conversation workflows, company tools, automation, audit logs, and stronger security.
EU data sovereignty shield
European strategic autonomy

Engineered to stay under European control.

Deploy Konversio in EU data centers, run with European-owned AI providers such as Mistral or open models such as Gemma, Qwen, and Whisper, and keep customer conversations, prompts, embeddings, and model traffic within infrastructure you control. Designed to operate free from U.S. Cloud Act interference.

AI Agents Pilot answers, drafts,
routes, and hands off
Custom Tools Authenticated API calls
to your backend systems
Sovereignty EU-hostable · GDPR-ready
self-hosted by design
Channels Email, live chat, WhatsApp,
Telegram & more