Agentic customer service.100% open source.
Konversio gives teams an open AI support layer they can own and self-host. Pilot reads your help articles, answers customer questions in chat, drafts replies, summarizes conversations, routes issues, and hands off intelligently to humans. MIT-licensed, no AI tiers, no paywalls.
0.0.2: Custom tools now work end to end.
Pilot can call your own backend APIs, authenticate with Bearer tokens, Basic auth, or API keys, and answer from live internal systems such as order lookups, eligibility checks, account data, or any HTTP service you define.
Read the official changelog
Engineered to stay under European control.
Deploy Konversio in EU data centers, run with European-owned AI providers such as Mistral or open models such as Gemma, Qwen, and Whisper, and keep customer conversations, prompts, embeddings, and model traffic within infrastructure you control. Designed to operate free from U.S. Cloud Act interference.
routes, and hands off
to your backend systems
self-hosted by design
Telegram & more
